Returns & Exchanges
We want you to be fully satisfied with your SABON experience. If you are not completely happy with your purchase, you may return new and unused products in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our customer service team or visit our online portal to provide your order number and the reason for the return.
Prepare the Package
Carefully pack the items in their original SABON packaging, ensuring glass jars are well-protected to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned products, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing